# Hey Susan

> An AI assistant for pregnancy and new-parent life. Baby tracking, reminders,
> and proactive check-ins. Live on iPhone and Android.

Hey Susan is a native iOS and Android app for parents. She remembers the little
details about a child, tracks feeds, sleep and diapers, and messages the parent
first when something looks off. She is software, not a clinician, and she does
not diagnose or treat anything.

## What she is not

- Not a medical service, and not a substitute for a doctor, midwife, or other
  licensed provider.
- Nothing published on this site is medical advice. In an emergency, readers are
  told to call 911 or their local emergency number.
- She is an AI. The site says so plainly on the homepage and on /safety.

## Where her health information comes from

Susan does not do her own research. When she talks about health or safety she is
drawing on guidance published by the organisations below, and she is only
permitted to link to them — the link allow-list is enforced in code, not left to
the model. The full directory, including the specific pages she links to per
topic, is at https://www.heysusan.app/sources.

- American Academy of Pediatrics (AAP) — https://www.healthychildren.org/
- Centers for Disease Control and Prevention (CDC) — https://www.cdc.gov/
- World Health Organization (WHO) — https://www.who.int/
- NHS (National Health Service) — https://www.nhs.uk/
- Canadian Paediatric Society (Caring for Kids) — https://caringforkids.cps.ca/
- AboutKidsHealth (The Hospital for Sick Children) (AboutKidsHealth) — https://www.aboutkidshealth.ca/
- HealthLink BC — https://www.healthlinkbc.ca/
- Government of Canada — https://www.canada.ca/
- La Leche League International (La Leche League) — https://llli.org/
- Postpartum Support International (PSI) — https://www.postpartum.net/
- Mayo Clinic — https://www.mayoclinic.org/
- Cleveland Clinic — https://my.clevelandclinic.org/
- KellyMom — https://kellymom.com/

## Key pages

- https://www.heysusan.app/ — what Hey Susan is, how she works, pricing, FAQ.
- https://www.heysusan.app/about — who founded Hey Susan and why, plus what she is and isn't.
- https://www.heysusan.app/how-it-works — a high-level walk-through of what Susan notices,
  what she promises, and what she deliberately never does.
- https://www.heysusan.app/sources — the citation directory: who each organisation is and
  which of their pages Susan links to, by topic.
- https://www.heysusan.app/safety — how emergencies are routed, when Susan tells a parent to
  call their doctor, and the crisis resources she points to.
- https://www.heysusan.app/medical-disclaimer — the full medical disclaimer.
- https://www.heysusan.app/privacy — the privacy policy.
- https://www.heysusan.app/terms — the terms of service.
- https://www.heysusan.app/blog — long-form parent-facing guides.
- https://www.heysusan.app/support — how to reach a human (hi@heysusan.app).

## Machine-readable data

- https://www.heysusan.app/sitemap.xml — every indexable URL.
- https://www.heysusan.app/robots.txt — crawl policy.
- Organization, WebSite, SoftwareApplication and FAQPage JSON-LD are embedded in
  the pages themselves.

## Contact

hi@heysusan.app